Phoenix Houses of New England

Springfield Center

Phoenix Houses of New England logo

5 Madison Avenue, Springfield, MA 1105, USA


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Our caring, experienced professionals treat the whole person – and their families.

By supporting clients wherever they need to be, we give those struggling with drug and alcohol addiction answers, hope, and a positive way forward.

"The personalization and compassion were amazing and inspiring. I became aware that my life could be more meaningful than I had ever imagined."

"Everyone was so welcoming and put me at ease. The resources were all there: the clinical team, seminars, and meetings. I can’t say enough good things about Phoenix House."

"My family and I cannot thank the Phoenix House Academy enough for the services that they provided to our son—they literally saved his life."

"I’m where I am today because I changed from within."

"Now I have faith and hope. Today, I’m not simply surviving anymore – I’m thriving."

"So many people at Phoenix House truly want recovery, and that’s why this is such a great program. It’s helped my own mindset as well as my family relationships."

"I earned a Master’s degree and launched my own business. I would never have been able to do any of this had it not been for Phoenix House."

If you are ready for a second chance, we're here for you. Find freedom from the burden of substance abuse. Call today.


Primary Focus of the Provider

  • Substance Abuse Treatment Services

Type of Care

  • Substance abuse treatment
  • Accepts clients on opioid medication

Facility Type


Treatment Approaches

  • Cognitive/behavioral therapy
  • Substance abuse counseling approach
  • Trauma-related counseling

Facility Smoking Policy

  • Smoking permitted in designated area

Service Setting (e.g., Outpatient, Residential, etc.)

  • Residential
  • Long-term residential
  • Computerized treatment

Facility Operation (e.g. Private, Public)

  • Private organization
  • State substance abuse agency
  • State department of health
  • Commission on Accreditation and Rehabilitation

Payment/Insurance Accepted

  • Cash or self-payment
  • Private health insurance
  • Access to recovery (ATR) voucher
  • Federal, or any government funding for substance abuse programs

Emergency Mental Health Services


Payment Assistance Available

  • Sliding fee scale (fee is based on income and other factors)

Language Services


Special Programs/Groups Offered


Ancillary Services

  • 12-step faciltitation approach
  • Brief intervention approach
  • Contingency management/motivational incentive
  • Motivational interviewing
  • Anger management
  • Relapse prevention

Age Groups Accepted

  • Young adults
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services


  • Phoenix Houses of New England

    5 Madison Avenue, Springfield, MA 1105