Heartland Family Service

Heartland Family Service logo

515 East Broadway, Council Bluffs, IA 51503, USA

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The mission of Heartland Family Service is to strengthen individuals and families in our community through education, counseling, and support services.

Founded in 1875, Heartland Family Service serves more than 40,000 individuals of all ages each year from more than 15 locations in east central Nebraska and southwest Iowa. Our 50 programs provide critical human services to the individuals and families who ultimately shape the future of our community in the following focus areas: Child & Family Programs, Counseling & Prevention and Housing & Financial Stability.

Primary Focus of the Provider

  • Mix of Mental Health and Substance Abuse

Type of Care

  • Substance abuse treatment
  • Naltrexone (oral)
  • Accepts clients on opioid medication

Facility Type

Treatment Approaches

  • Cognitive/behavioral therapy
  • Dialectical behavioral therapy
  • Substance abuse counseling approach
  • Trauma-related counseling

Facility Smoking Policy

  • Smoking not permitted

Service Setting (e.g., Outpatient, Residential, etc.)

  • Outpatient
  • Intensive outpatient treatment
  • Regular outpatient treatment

Facility Operation (e.g. Private, Public)

  • Private organization
  • State department of health
  • Council on Accreditation

Payment/Insurance Accepted

  • Cash or self-payment
  • Medicaid
  • Medicare
  • State financed health insurance plan other than Medicaid
  • Private health insurance
  • Military insurance (e.g., TRICARE)
  • Access to recovery (ATR) voucher
  • Federal, or any government funding for substance abuse programs

Emergency Mental Health Services

Payment Assistance Available

  • Sliding fee scale (fee is based on income and other factors)

Language Services

  • Services for the deaf and hard of hearing

Special Programs/Groups Offered

  • Persons with co-occurring mental and substance abuse disorders
  • Lesbian, gay, bisexual, or transgender (LGBT) clients
  • Veterans
  • Military families
  • Clients referred from the court/judicial system
  • Seniors or older adults
  • Adolescents
  • Pregnant/postpartum women
  • Adult women
  • Adult men
  • Persons with HIV or AIDS
  • Persons who have experienced trauma
  • Persons who have experienced sexual abuse
  • Persons who have experienced intimate partner violence, domestic violence
  • Transitional age young adults

Ancillary Services

  • Non-nicotine smoking/tobacco cessation medications
  • Treatment for gambling disorder
  • Individual counseling offered
  • Group counseling offered
  • Family counseling offered
  • Marital/couples counseling offered
  • Brief intervention approach
  • Contingency management/motivational incentive
  • Motivational interviewing
  • Anger management
  • Martix Model
  • Relapse prevention

Age Groups Accepted

  • Children/adolescents
  • Young adults
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services

  • Heartland Family Service

    515 East Broadway, Council Bluffs, IA 51503

Rehabilitation Process