NorthLakes Community Clinic

NorthLakes Community Clinic provides integrated health care services for all members of the community. We provide medical, dental, behavioral health counseling, substance abuse/AODA counseling, chiropractic, patient pharmacy, speech therapy, occupational therapy, physical therapy, and patient support services. This integrated care model reflects our commitment to the wellness of the whole person, working to provide coordination of care across multiple settings. Our providers work as a team to assure that all aspects of each patient’s care work together.

NorthLakes is here to serve everyone. We accept all insurance including Medicaid (MA), Medicare, and commercial insurance. We also provide a sliding fee scale for qualifying patients.

With clinics in Ashland, Hayward, Iron River, Minong, Turtle Lake, and Washburn, NorthLakes is constantly expanding services to meet the needs of our patients and communities.

NorthLakes Community Clinics have achieved Division of Quality Assurance (DQA) Certification for outpatient Behavioral/Mental Health Services and AODA (Substance Abuse) Services. The Division of Quality Assurance (DQA), is responsible for assuring the safety, welfare and health of persons using health and community care provider services in Wisconsin. (2014).

If you are in an emergency, dial 9-1-1. If you have an issue after our regular hours, contact your local emergency room or urgent care provider.

For urgent care call: Ashland Memorial Medical Center:  715-685-5500 Hayward Area Memorial Hospital:  715-934-4321 Amery Hospital & Clinic: 715-268-8000

If you are a patient of NorthLakes and in the hospital, be sure to tell the staff that NorthLakes is your primary care provider, so that we can provide the best continuity of care.

If you are in an emergency, dial 9-1-1. If you are having a crisis related to behavioral/mental health or substance abuse, please call:

Mental Health Crisis line at 1-866-317-9362 or go to your local emergency room. Polk County Crisis Line: 1-888-552-6642

Dental Behavioral Health Counseling Psychiatric Medication Management Pediatric Medical Services D.O.T. Physicals Pediatric Speech Therapy Pediatric Occupational Therapy Substance Abuse/AODA Services H.O.P.E. Program Chiropractic Patient Support Services

Medical Osteopathic Manipulative Therapy Dental Behavioral Health Counseling Psychiatric Medication Management Substance Abuse/AODA Services Patient Support Services

Medical D.O.T. Physicals Dental Behavioral Health Counseling Psychiatric Medication Management Chiropractic Pediatric Occupational Therapy Substance Abuse/AODA Services Patient Pharmacy Physical Therapy Patient Support Services

Medical Osteopathic Manipulative Therapy Behavioral Health Counseling Psychiatric Medication Management Substance Abuse/AODA Services NorthLakes Prescription Services Physical Therapy Patient Support Services

Dental Behavioral Health Counseling

Patient Privacy Form- En Español

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). Click here.

Primary Focus of the Provider

• General health services

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Type of Care

• Substance abuse treatment
• Accepts clients on opioid medication

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Facility Type

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Treatment Approaches

• Cognitive/behavioral therapy
• Substance abuse counseling approach
• Trauma-related counseling
• Rational emotive behavioral therapy

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Facility Smoking Policy

• Smoking not permitted

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Service Setting (e.g., Outpatient, Residential, etc.)

• Outpatient
• Regular outpatient treatment

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Facility Operation (e.g. Private, Public)

• Private organization
• State substance abuse agency
• State mental health department
• State department of health

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Payment/Insurance Accepted

• Cash or self-payment
• Medicaid
• Medicare
• State financed health insurance plan other than Medicaid
• Private health insurance
• Military insurance (e.g., TRICARE)
• IHS/Tribal/Urban (ITU) funds
• Federal, or any government funding for substance abuse programs

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Emergency Mental Health Services

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Payment Assistance Available

• Sliding fee scale (fee is based on income and other factors)

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Language Services

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Special Programs/Groups Offered

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Ancillary Services

• Non-nicotine smoking/tobacco cessation medications
• Individual counseling offered
• Family counseling offered
• Marital/couples counseling offered
• 12-step faciltitation approach
• Brief intervention approach
• Motivational interviewing
• Anger management
• Relapse prevention

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Age Groups Accepted

• Children/adolescents
• Young adults
• Adults

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Gender Accepted

• Female
• Male

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Exclusive Services

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