NorthLakes - Ashland AODA

NorthLakes Community Clinic provides integrated health care services for all members of the community. We provide medical, dental, behavioral health counseling, substance abuse/AODA counseling, chiropractic, patient pharmacy, speech therapy, occupational therapy, physical therapy, and patient support services. This integrated care model reflects our commitment to the wellness of the whole person, working to provide coordination of care across multiple settings. Our providers work as a team to assure that all aspects of each patient’s care work together.

NorthLakes is here to serve everyone. We accept all insurance including Medicaid (MA), Medicare, and commercial insurance. We also provide a sliding fee scale for qualifying patients.

With clinics in Ashland, Hayward, Iron River, Minong, Turtle Lake, and Washburn, NorthLakes is constantly expanding services to meet the needs of our patients and communities.

NorthLakes Community Clinics have achieved Division of Quality Assurance (DQA) Certification for outpatient Behavioral/Mental Health Services and AODA (Substance Abuse) Services. The Division of Quality Assurance (DQA), is responsible for assuring the safety, welfare and health of persons using health and community care provider services in Wisconsin. (2014).

If you are in an emergency, dial 9-1-1. If you have an issue after our regular hours, contact your local emergency room or urgent care provider.

For urgent care call: Ashland Memorial Medical Center:  715-685-5500 Hayward Area Memorial Hospital:  715-934-4321 Amery Hospital & Clinic: 715-268-8000

If you are a patient of NorthLakes and in the hospital, be sure to tell the staff that NorthLakes is your primary care provider, so that we can provide the best continuity of care.

If you are in an emergency, dial 9-1-1. If you are having a crisis related to behavioral/mental health or substance abuse, please call:

Mental Health Crisis line at 1-866-317-9362 or go to your local emergency room. Polk County Crisis Line: 1-888-552-6642

Dental Behavioral Health Counseling Psychiatric Medication Management Pediatric Medical Services D.O.T. Physicals Pediatric Speech Therapy Pediatric Occupational Therapy Substance Abuse/AODA Services H.O.P.E. Program Chiropractic Patient Support Services

Medical Osteopathic Manipulative Therapy Dental Behavioral Health Counseling Psychiatric Medication Management Substance Abuse/AODA Services Patient Support Services

Medical D.O.T. Physicals Dental Behavioral Health Counseling Psychiatric Medication Management Chiropractic Pediatric Occupational Therapy Substance Abuse/AODA Services Patient Pharmacy Physical Therapy Patient Support Services

Medical Osteopathic Manipulative Therapy Behavioral Health Counseling Psychiatric Medication Management Substance Abuse/AODA Services NorthLakes Prescription Services Physical Therapy Patient Support Services

Dental Behavioral Health Counseling

Patient Privacy Form- En Español

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). Click here.

Primary Focus of the Provider

• Substance Abuse Treatment Services
• Mental Health Treatment Services
• Mix of Mental Health and Substance Abuse
• General health services

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Type of Care

• Mental health treatment
• Substance abuse treatment
• Detoxification
• Methadone maintenance
• Methadone maintenance for predetermined time
• Methadone detoxification
• Buprenorphine maintenance
• Buprenorphine maintenance for predetermined time
• Buprenorphine detoxification
• Relapse prevention from naltrxone
• Buprenorphine used in treatment
• Naltrexone (oral)
• Vivitrol (injectable Naltrexone)
• Methadone
• Transitional housing or halfway house
• Do not treat opiod addiction
• Use methadone/buprenorphoine for pain management or emergency dosing
• Do not use medication for opioid addiction
• Accepts clients on opioid medication
• Prescribes/administer buprenorphine and/or naltrexone
• All Clients in Opioid Treatment Program
• SAMHSA-certified Opioid Treatment Program

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Facility Type

• Psychiatric hospital or psychiatric unit of a general hospital
• Residential treatment center (RTC) for children
• Residential treatment center (RTC) for adults
• Other residential treatment facility
• Partial hospitalization/day treatment
• Outpatient mental health facility
• Community mental health center
• Multi-setting mental health facility (e.g., residential plus outpatient)

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Treatment Approaches

• Individual psychotherapy
• Couples/family therapy
• Group therapy
• Cognitive/behavioral therapy
• Dialectical behavioral therapy
• Behavior modification
• Integrated dual disorders treatment
• Trauma therapy
• Activity therapy
• Electroconvulsive therapy
• Psychotropic medication
• Telemedicine therapy
• Substance abuse counseling approach
• Trauma-related counseling
• Rational emotive behavioral therapy

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Facility Smoking Policy

• Smoking not permitted
• Smoking permitted in designated area
• Smoking permitted without restriction

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Service Setting (e.g., Outpatient, Residential, etc.)

• Hospital inpatient
• Residential
• Partial hospitalization/day treatment
• Outpatient
• Short-term residential
• Long-term residential
• Residential detoxification
• Outpatient detoxification
• Outpatient methadone/buprenorphine or vivitrol
• Outpatient day treatment or partial hospitalization
• Intensive outpatient treatment
• Regular outpatient treatment
• Hospital inpatient detoxification
• Hospital inpatient treatment
• Computerized treatment
• General Hospital(including VA hospital)
• Psychiatric hospital

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Facility Operation (e.g. Private, Public)

• Private organization
• U.S. Department of Veterans Affairs
• State mental health authority
• Other state government agency
• Regional/district or county, local or municipal government
• Tribal government
• Indian Health Service
• State Government
• Local, county, or community government
• Department of Defense
• State substance abuse agency
• State mental health department
• State department of health
• Hospital licensing authority
• The Joint Commission
• Commission on Accreditation and Rehabilitation
• National Committee for Quality Assurance
• Council on Accreditation
• Healthcare Facilitiues Accreditation Program
• Other national oraganization

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Payment/Insurance Accepted

• No payment accepted
• Cash or self-payment
• Medicaid
• Medicare
• State financed health insurance plan other than Medicaid
• Private health insurance
• Military insurance (e.g., TRICARE)
• IHS/Tribal/Urban (ITU) funds
• Access to recovery (ATR) voucher
• State mental health agency (or equivalent) funds
• State welfare or child and family services funds
• State corrections or juvenile justice funds
• State education funds
• Other State funds
• County or local government funds
• Community Service Block Grants
• Community Mental Health Block Grants
• U.S Department of VA funds
• Federal, or any government funding for substance abuse programs

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Emergency Mental Health Services

• Crisis intervention team
• Psychiatric emergency walk-in services

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Payment Assistance Available

• Sliding fee scale (fee is based on income and other factors)
• Payment assistance (check with facility for details)

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Language Services

• Services for the deaf and hard of hearing
• Spanish
• Native American Indian or Alaska Native languages
• Other languages(excluding Spanish)

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Special Programs/Groups Offered

• Persons with co-occurring mental and substance abuse disorders
• Lesbian, gay, bisexual, or transgender (LGBT) clients
• Veterans
• Active duty military
• Military families
• Clients referred from the court/judicial system
• Seniors or older adults
• Adolescents
• Pregnant/postpartum women
• Adult women
• Adult men
• Persons with HIV or AIDS
• Persons who have experienced trauma
• Persons who have experienced sexual abuse
• Persons who have experienced intimate partner violence, domestic violence
• Children with serious emotional disturbance (SED)
• Persons with serious mental illness (SMI)
• Persons with Alzheimer's or dementia
• Persons with post-traumatic stress disorder (PTSD)
• Persons with traumatic brain injury (TBI)
• Transitional age young adults
• Persons with eating disorders

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Ancillary Services

• Assertive community treatment
• Intensive case management
• Case management
• Chronic disease/illness management
• Consumer-run (peer-support) services
• Court-ordered outpatient treatment
• Diet and exercise counseling
• Education services
• Family psychoeducation
• Housing services
• Illness management and recovery
• Integrated primary care service
• Legal advocacy
• Nicotine replacement therapy
• Non-nicotine smoking/tobacco cessation medications
• Psychosocial rehabilitation services
• Screening for tobacco use
• Suicide prevention services
• Supported employment
• Supported housing
• Therapeutic foster care
• Smoking/tobacco cessation counselling
• Vocational rehabilitation services
• Alcohol Detoxification
• Benzodiazepines Detoxification
• Cocaine Detoxification
• Methamphetamines Detoxification
• Opiods Detoxification
• Treatment for gambling disorder
• Treatment for internet use disorder
• Individual counseling offered
• Group counseling offered
• Family counseling offered
• Marital/couples counseling offered
• 12-step faciltitation approach
• Brief intervention approach
• Contingency management/motivational incentive
• Motivational interviewing
• Anger management
• Martix Model
• Community reinforcement plus vouchers
• Relapse prevention
• Residential beds for clients children

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Age Groups Accepted

• Children/adolescents
• Young adults
• Adults
• Seniors (65 or older)

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Gender Accepted

• Female
• Male

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Exclusive Services

• Methadone and buprenorphine clients only
• Methadone clients only
• DUI/DWI clients
• Serve only DWI clients

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