Human Support Services

Substance Abuse Alternatives

Human Support Services logo

988 North Illinois Route 3, P.O. Box 146, Waterloo, IL 62298, USA

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If someone you know is experiencing a crisis, please call 618-939-4444 during business hours. If you are experiencing an emergency, or it’s after-hours, a weekend or a holiday, call 911.

Learn more about the services we provide that are aimed at helping individuals challenged by substance abuse, mental health concerns, or developmental disabilities build satisfying lives.

Are you experiencing a crisis or need to find help? We can help! Click here to find out how.

Human Support Services 2015 Annual Report download.

January 1 – main office closed

February 15 – main office closed

March 25 – main office closed

April 9 – HSS Trivia Night American Legion Post 581, 375 E Locust St, Columbia Proceeds to benefit the client vacation fund/client activities fund

May 30 – main office closed

June 16 – Celebration Banquet Celebrating 43 years of service to the community

June 17 – HSS night at the Gateway Grizzlies

July 4 – main office closed

September 5 – main office closed

October 10 – main office closed

November 18 – Thanksgiving Lunch For staff, clients and their loved ones

November 24 & 25 – main office closed

December 23 & 26 – main office closed

Primary Focus of the Provider

  • Mental Health Treatment Services

Type of Care

  • Substance abuse treatment
  • Buprenorphine used in treatment
  • Prescribes/administer buprenorphine and/or naltrexone

Facility Type

Treatment Approaches

  • Cognitive/behavioral therapy
  • Substance abuse counseling approach
  • Trauma-related counseling

Facility Smoking Policy

  • Smoking permitted without restriction

Service Setting (e.g., Outpatient, Residential, etc.)

  • Outpatient
  • Intensive outpatient treatment
  • Regular outpatient treatment

Facility Operation (e.g. Private, Public)

  • Private organization
  • State substance abuse agency
  • State mental health department
  • Council on Accreditation

Payment/Insurance Accepted

  • Cash or self-payment
  • Medicaid
  • Private health insurance
  • Military insurance (e.g., TRICARE)
  • Federal, or any government funding for substance abuse programs

Emergency Mental Health Services

Payment Assistance Available

  • Sliding fee scale (fee is based on income and other factors)

Language Services

  • Services for the deaf and hard of hearing

Special Programs/Groups Offered

Ancillary Services

  • Individual counseling offered
  • Group counseling offered
  • Family counseling offered
  • Marital/couples counseling offered
  • 12-step faciltitation approach
  • Brief intervention approach
  • Motivational interviewing
  • Martix Model
  • Relapse prevention

Age Groups Accepted

  • Children/adolescents
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services

  • DUI/DWI clients
  • Human Support Services

    988 North Illinois Route 3, P.O. Box 146, Waterloo, IL 62298

Rehabilitation Process