First Step Services LLC

First Step Services LLC logo

211 East Six Forks Road, Suite 117 Building B, Raleigh, NC 27609, USA


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First Step Services, LLC is fully licensed and will assist you with your assessment in a professional, confidential and timely manner. First Step will often complete an assessment the day you call to request an appointment. Call us today!

First Step Services offers Alcohol and Drug Counseling Groups. Participants come to First Step for a variety of reasons. Groups include people who choose to receive services because they have become uncomfortable with their drug use.

An aftercare program provides ongoing support and services as people go through life changes post inpatient treatment.

First Step Services, LLC strives to be a best practice substance abuse and mental health outpatient care provider to the community by integrating comprehensive outpatient care services through a single point of access, by utilizing clinical expertise and by exhibiting outstanding service excellence.

First Step Services, LLC’s mission is to provide community-based substance abuse and mental health related services to persons served and their families throughout the Triangle region of North Carolina.

We recognize our responsibility to maintain the highest standards of quality services and care through the employment, retention and promotion of staff who demonstrate an attitude of service excellence and a commitment to all aspects of the First Step Mission.

We strive to provide an environment conducive to personal and professional growth for our employees, a setting for community/ research and teaching, and a “patient first” attitude toward the day-to-day conduct of our business.

Take the First Step and Request a No Obligation Appointment Today!

"At first I believed that I already knew everything about recovery. However, if I knew everything I would not be in my current situation. The most helpful group to me was when Ms. Phyllis came in and told her story. Her story was very important because it put into perspective what I could have caused.

My first impression of first step was everyone was very friendly. Counselors make you feel like you've known them and talked to them for a long time which is a very comforting thing when you first come to group and you don't know anyone,. Things I found helpful was that everyone has to express how

Listened to others in the group and decision, and as you get older you no right from wrong. Stay right side of the road. Always have the will to do what is the hardest. Just make good decisions.

DWI brought me here. The counselors were great, helpful, respectful, and understood where you're coming from. The group was good, no judgment which makes you feel good. Made me feel like I wasn't alone. I tend to be co-dependent. No more drinking – not a lifestyle.

“At first I was very stand offish to take the group seriously. After talking to Mrs. Phyllis one on one, I decided to give it a try. And I’m glad that I did. First Step staff and hearing from other group members has helped me with more ideas of how best to strengthen my own

“Like most participants, I had mixed feelings about starting group counseling. Fortunately, Tonya established a great environment with an accepting “feel.” All of the participants had something to contribute and I quickly felt a sort of bond with my fellow attendees. Tonya made each of the sessions unique, informative and for the most part, enjoyable.

Well, I came to First Step behind a DWI, and my lawyer gave me a couple places to look into. My first thought was that I didn't want to go to counseling. Not that I didn't think I could benefit, but I'm not a talker and don't like to speak about problems with myself or

"My third DWI brought me to First Step again. First Step is a good program that tries to help people fix their issues and help them overcome problems. I learned that I do not need to drink at all because it causes nothing but problem.”

Getting a DWI is scary and the thought of coming to group was also scary and overwhelming – but my fear ended up turning into an invaluable resource and source of support as I navigate this unfamiliar journey and overcome this bump in the road.

I really enjoyed aftercare this time. I wanted to be here, I didn’t just have to be here. I feel like First Step added to my program and helped my sobriety. I was able to give the less sober members experience, strength, and hope. And they helped me remember where I came from! First Step

An aftercare program provides ongoing support and services as people go through life changes post inpatient treatment. Early recovery presents many challenges, many expected, manyRead More

First Step Services of Raleigh 211 E. Six Forks Road Ste 117 Raleigh, NC 27609 Call: (919) 833-8899


Primary Focus of the Provider

  • Substance Abuse Treatment Services

Type of Care

  • Substance abuse treatment
  • Accepts clients on opioid medication

Facility Type


Treatment Approaches

  • Cognitive/behavioral therapy
  • Dialectical behavioral therapy
  • Substance abuse counseling approach
  • Rational emotive behavioral therapy

Facility Smoking Policy

  • Smoking permitted in designated area

Service Setting (e.g., Outpatient, Residential, etc.)

  • Outpatient
  • Intensive outpatient treatment
  • Regular outpatient treatment

Facility Operation (e.g. Private, Public)

  • Private organization
  • State substance abuse agency
  • State mental health department
  • Commission on Accreditation and Rehabilitation

Payment/Insurance Accepted

  • Cash or self-payment
  • Private health insurance
  • Federal, or any government funding for substance abuse programs

Emergency Mental Health Services


Payment Assistance Available


Language Services


Special Programs/Groups Offered

  • Clients referred from the court/judicial system

Ancillary Services

  • Individual counseling offered
  • Group counseling offered
  • Family counseling offered
  • 12-step faciltitation approach
  • Brief intervention approach
  • Motivational interviewing
  • Anger management
  • Martix Model
  • Relapse prevention

Age Groups Accepted

  • Children/adolescents
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services

  • DUI/DWI clients

  • First Step Services LLC

    211 East Six Forks Road, Suite 117 Building B, Raleigh, NC 27609