WTCSB Franklin Center

200 East 2nd Avenue, Franklin, VA 23851, USA

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24 Hour Behavioral Health Emergency Line (757) 925-2484

Thank you for visiting our website. Western Tidewater Community Services Board serves the Cities of Franklin and Suffolk and the Counties of Isle of Wight and Southampton.  We are the single point of entry for access to mental health services, supports for intellectual disability, and services for a substance use disorder.CSBs advocate for people who are receiving or are in need of services.  We act as community educators, organizers and planners.  We also advise local governments about behavioral health and developmental services and needs.  We want you to find our website and services helpful and easy.  

It is our mission to provide a coordinated system of quality recovery oriented care to the citizens we serve.  We continually strive to value staff, support diversity, and promote excellence in the provision of consumer care.

Please contact us at one of the direct numbers listed below.  Your call will be returned:

VICAP/Children's MH: (757) 942-1978 Adult Mental Health: (757) 942-1990 Substance Abuse: (757) 942-1988 Intellectual Disabilities: (757) 942-1069

How to Support Someone in Recovery.pdf

Tips for Talking with a Loved One About Substance Use.pdf

How to Support a Family Member.pdf

Primary Focus of the Provider

  • Mix of Mental Health and Substance Abuse

Type of Care

  • Substance abuse treatment
  • Detoxification
  • Buprenorphine used in treatment
  • Do not treat opiod addiction

Facility Type

Treatment Approaches

Facility Smoking Policy

  • Smoking permitted in designated area

Service Setting (e.g., Outpatient, Residential, etc.)

  • Outpatient
  • Outpatient detoxification
  • Outpatient methadone/buprenorphine or vivitrol
  • Regular outpatient treatment

Facility Operation (e.g. Private, Public)

  • Local, county, or community government
  • State substance abuse agency
  • State mental health department

Payment/Insurance Accepted

  • Cash or self-payment
  • Medicaid
  • State financed health insurance plan other than Medicaid
  • Federal, or any government funding for substance abuse programs

Emergency Mental Health Services

Payment Assistance Available

  • Sliding fee scale (fee is based on income and other factors)
  • Payment assistance (check with facility for details)

Language Services

Special Programs/Groups Offered

Ancillary Services

  • Individual counseling offered

Age Groups Accepted

  • Children/adolescents
  • Young adults
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services

  • WTCSB Franklin Center

    200 East 2nd Avenue, Franklin, VA 23851

Rehabilitation Process