Veterans Outpatient Clinic

Rochester Outpatient Clinic

Veterans Outpatient Clinic logo

465 Westfall Road, Rochester, NY 14620, USA


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Monday, Tuesday, Wednesday:7:00 a.m. – 4:30 p.m.Thursday:7:00 a.m. – 6:30 p.m.Friday:7:00 a.m. – 4:30 p.m.Saturday (scheduled patients only)8:00 a.m. - 4:00 p.m.

Lab Hours:Monday through Thursday7:30 a.m. - 4:00 p.m.Before a holiday and Fridays hours7:30 a.m. - 3:30 p.m.Saturday:8:00 a.m. - 4:00 p.m.Patients can enter the clinic through the main entrance on building’s north side, or through the entrance on the building’s east side.Features

Services Offered – Medical Services (Please see Driving Directions for Clinton Crossings and Mt. Hope Ave Facilities)

Community ResourcesMonroe County Department of Human Services / Office for the Aging *

465 Westfall Road Rochester, NY 14620

Phone: 585-463-2600Fax: 585-463-2649

View Map: Bing | MapQuest | Google

Coordinates: 43°6'53"N 77°36'32"W

Veterans Crisis Line:1-800-273-8255 (Press 1)

U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420


Primary Focus of the Provider

  • General health services

Type of Care

  • Substance abuse treatment
  • Relapse prevention from naltrxone
  • Buprenorphine used in treatment
  • Naltrexone (oral)
  • Vivitrol (injectable Naltrexone)
  • Prescribes/administer buprenorphine and/or naltrexone

Facility Type


Treatment Approaches

  • Cognitive/behavioral therapy
  • Substance abuse counseling approach
  • Trauma-related counseling

Facility Smoking Policy

  • Smoking permitted in designated area

Service Setting (e.g., Outpatient, Residential, etc.)

  • Outpatient
  • Outpatient methadone/buprenorphine or vivitrol
  • Intensive outpatient treatment
  • Regular outpatient treatment
  • Computerized treatment
  • General Hospital(including VA hospital)

Facility Operation (e.g. Private, Public)

  • U.S. Department of Veterans Affairs
  • The Joint Commission
  • Commission on Accreditation and Rehabilitation

Payment/Insurance Accepted

  • Private health insurance
  • Military insurance (e.g., TRICARE)

Emergency Mental Health Services


Payment Assistance Available

  • Payment assistance (check with facility for details)

Language Services

  • Services for the deaf and hard of hearing

Special Programs/Groups Offered

  • Veterans
  • Persons who have experienced trauma
  • Persons who have experienced sexual abuse

Ancillary Services

  • Non-nicotine smoking/tobacco cessation medications
  • Treatment for gambling disorder
  • Individual counseling offered
  • Group counseling offered
  • Family counseling offered
  • Marital/couples counseling offered
  • 12-step faciltitation approach
  • Brief intervention approach
  • Motivational interviewing
  • Anger management
  • Relapse prevention

Age Groups Accepted

  • Young adults
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services

  • DUI/DWI clients

  • Veterans Outpatient Clinic

    465 Westfall Road, Rochester, NY 14620