Syracuse Behavioral Healthcare

The Willows Detoxification Program

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847 James Street, Suite B, 1st Floor, Syracuse, NY 13203, USA


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Providing intensive programs for people who need to begin their recovery within a highly structured, supportive environment, staffed with medical and counseling professionals.

Providing a wide variety of enhanced outpatient treatment and education services for substance use disorders, mental health diagnosis, and problem gambling.

Providing a structured living environment for people who have completed inpatient rehabilitation services and remain in need of a structured living environment while receiving outpatient treatment services.

Our highly-qualified, credentialed staff helps to recover lives & reunite families in Syracuse & Rochester, NY.

Inpatient, Outpatient, & Residential Facilities across Onondaga & Monroe Counties More

Learn more about our clinical staff, executive and 228 staff members

How you can get involved, volunteering opportunities, and donations. More

Since 1920, Syracuse Behavioral Healthcare programs have helped thousands of Central New York families struggling with alcohol and other substance use disorders. Since then we have grown to become Central New York's most comprehensive treatment provider of substance use disorders and rehabilitation services.

Syracuse Referral Line: (315) 471-0568 Rochester Referral Line: (585) 287-5622 Corporate Headquarters: 329 North Salina Street Syracuse NY 13203View All Locations & Directions


Primary Focus of the Provider

  • Substance Abuse Treatment Services

Type of Care

  • Detoxification
  • Buprenorphine used in treatment
  • Naltrexone (oral)
  • Vivitrol (injectable Naltrexone)
  • Prescribes/administer buprenorphine and/or naltrexone

Facility Type


Treatment Approaches

  • Cognitive/behavioral therapy
  • Dialectical behavioral therapy
  • Substance abuse counseling approach
  • Trauma-related counseling
  • Rational emotive behavioral therapy

Facility Smoking Policy

  • Smoking not permitted

Service Setting (e.g., Outpatient, Residential, etc.)

  • Residential
  • Residential detoxification
  • Computerized treatment

Facility Operation (e.g. Private, Public)

  • Private organization
  • State substance abuse agency

Payment/Insurance Accepted

  • Cash or self-payment
  • Medicaid
  • State financed health insurance plan other than Medicaid
  • Private health insurance
  • Federal, or any government funding for substance abuse programs

Emergency Mental Health Services


Payment Assistance Available

  • Sliding fee scale (fee is based on income and other factors)

Language Services

  • Spanish

Special Programs/Groups Offered


Ancillary Services

  • Non-nicotine smoking/tobacco cessation medications
  • Alcohol Detoxification
  • Opiods Detoxification
  • Individual counseling offered
  • Group counseling offered
  • Family counseling offered
  • Marital/couples counseling offered
  • 12-step faciltitation approach
  • Brief intervention approach
  • Contingency management/motivational incentive
  • Motivational interviewing
  • Anger management
  • Relapse prevention

Age Groups Accepted

  • Young adults
  • Adults

Gender Accepted

  • Female
  • Male

Exclusive Services


  • Syracuse Behavioral Healthcare

    847 James Street, Suite B, 1st Floor, Syracuse, NY 13203